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    Trouble logging in on mobile

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    • D Offline
      danglading
      last edited by

      I'm having trouble logging in on Chrome on iOS on my iPad. It worked fine for months, but recently stopped working. If I try to log in from a game page or the home page, using the drop-down log in, I get an error that says "ERROR Bad Request ". If I try to log in from a full page log in (not a drop-down), I get an error that says "Invalid login credentials". But the exact same credentials work on Chrome in Windows 10, and in Safari on the same iPad. I use a password manager so I'm sure the same credentials are being used across devices. Not sure what might be going wrong, but any help or ideas would be greatly appreciated. Thanks!

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      • C Offline
        coyotte508 @danglading
        last edited by

        @danglading if you have a google account you can link it to your account and then use it on mobile?

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        • D Offline
          danglading
          last edited by

          Is connecting a google account a requirement? I'd rather not interconnect the accounts if it's not required, and it has not been a requirement before now (that I'm aware of). I currently don't need google credentials for Chrome on Windows 10 or for Safari on my iPad. And I've been able to log in to Chrome on my iPad without using google credentials until recently. (This is a new problem, only a few weeks old.)

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          • C Offline
            coyotte508
            last edited by

            No, it's not a requirement, it was a suggestion.

            Maybe try resetting your password ("forgot password"), and open the link in the reset password email with the ipad's chrome browser?

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            • D Offline
              danglading
              last edited by

              Gotcha. I didn't mean to be rude with my reply. Sorry if that's how it came across. =) I tried your second suggestion (reset via iOS) and that seems to have resolved the issue. Not sure what the issue was, but I am logged in on my iPad on Chrome. Thanks for the helpful suggestions. =)

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